Do you have a minimum order?
Do you have a maximum order?
No. However, we may request a deposit on very large orders before we are able to accept the order and confirm pricing.
Can I change my order after my order is confirmed?
In some circumstances, yes. However, it is often difficult to modify an order after it has been confirmed. It will depend on the type of product that has been ordered. Call your sales representative or our main
line 701-282-4747 for specific details.
Please note that once an order has been placed it cannot be cancelled.
Will my prices change after I place my order?
No. The price we confirm with you is a firm and binding commitment to buy or to sell the product listed on your order at the prices agreed to at that time. Payment is expected within five business days for all orders.
Online orders are also binding in accordance with our terms and conditions, and cannot be cancelled once placed. You will receive a confirmation email that will include your confirmed price and confirmation number.
What forms of payment does Treasure Island Coins, Inc. accept?
Payment may be provided using:
- Bank Wire
- Certified check
- Cashier’s check
- Money order
- Personal check
- E-Check (ACH)
- Credit card.
We hold all paper payment methods, as well as E-Checks, for 7 business days. Wire transfers, credit card, and cryptocurrency payments have no hold period. When you place an order to be paid with a bank wire we will provide you with our bank wire instructions. It will contain all of the information your bank or brokerage will need to send us the funds. If you wish to pay with cryptocurrency, please choose Wire as your payment method and reply to your order confirmation email requesting cryptocurrency payment instructions.
Do you have a holding period on cashier's checks, certified checks, and personal checks?
We hold all forms of checks, whethercertified, cashier’s, and personal, etc., for 7 business days. Upon placing an order, we will provide you with our payment instructions with all of the information your bank or brokerage will need.
How quickly will you need my payment?
You must ensure that your payment is received within five business days. Treasure Island Coins, Inc. reserves the right to cancel orders that do not meet this requirement according to the Terms and Conditions. If you are sending a check, we recommend mailing your payment the same day your order is placed.
If I buy $10,000 or more of gold or silver, is it reported?
No. The $10,000 rule only applies to cash or cash instruments in excess of $10,000. If you pay with any method other than actual cash there is no reporting required, nor do we submit any reports for such sales.
How is my order shipped?
Can you ship my order to a post office box?
Do you ship internationally?
Yes, though some restrictions apply. Please contact us and provide your international address, including zip code, for a international shipping quote.
Is my package insured while in transit?
Treasure Island fully insures all shipments while in transit. Should anything happen while your package is in transit, it will be covered by our insurance policy as defined within our Terms and Conditions.
How long will it take to get my package?
Every order will display an estimated availability date prior to checkout. You will also receive an email confirmation listing that same availability date. This date represents the earliest that an order is estimated to ship. Your payment method may add additional delays to this number, depending on the payment method’s clearing time. Once an order is shipped you will receive an email with a tracking number that can be used to find the projected delivery date.
Please note that during periods of excesive demand or widespread supply chain or logistical disruptions, it is possible that you order may be delayed due to circumstances outside of our control. Typically such a delay is not more than an additional 7 days. If your order is late, please do not hesitate to contact us via email or text us at 701-282-4747 to inquire.
What should I expect when I receive my package?
Can Precious Metals be part of my IRA?
There are three components to starting a precious metals IRA:
- Choose a custodian and fund your account. We recommend New Direction Trust Company for your IRA custodial services needs.
- Select a precious metals depository. We recommend Dakota Depository Company, LLC, located in Fargo, ND.
- Buy your metals from Treasure Island Coins.
There are a variety of metals the IRS allows in a precious metals IRA. Learn more here.
Can Treasure Island recommend a secure storage provider?
Yes. Our preferred precious metals storage facility is Dakota Depository Company, LLC., in Fargo, ND. However, there are many other options to choose from nationwide to which we can deliver your precious metals.