Do you have a minimum order?
Do you have a maximum order?
Can I change my order after my order is confirmed?
In some circumstances, yes. However, it is often difficult to modify an order after it has been confirmed. It will depend on the type of product that has been ordered. Call your sales representative or our main
line 701-282-4747Â for specific details.
Please note that once an order has been placed it cannot be cancelled.
Will my prices change after I place my order?
No. The price we confirm with you is a firm and binding commitment to buy or to sell the product listed on your order at the prices agreed to at that time. Payment is expected within five business days for all orders.
Online orders are also binding in accordance with our terms and conditions. You will receive a confirmation email that will include your confirmed
price and confirmation number.
What forms of payment does Treasure Island Coins, Inc. accept?
Payment may be provided using:
- Bank Wire
- Certified check
- Cashierâ€™s check
- Money order
- Personal check
- E-Check (ACH)
- Credit card.
We hold all paper payment methods, as well as E-Checks, for 7 business days. Wire transfers are the recommended form of payment because they allow funds to reach our account as quickly as possible, and have no hold period. When you place an order to be paid with a bank wire we will provide you with our bank wire instructions. It will contain all of the information your bank or brokerage will need to send us the funds.
Do you have a holding period on cashier's checks, certified checks, and personal checks?
How quickly will you need my payment?
You must ensure that your payment is received within five business days. Treasure Island Coins, Inc. reserves the right to cancel orders that do not meet this requirement. If you are sending a check, we recommend mailing your payment the same day your order is placed.
If I buy $10,000 or more of gold or silver, is it reported?
No. The $10,000 rule only applies to cash or cash instruments above $10,000. If you pay with a check, ACH or wire transfer there is no reporting when you purchase.
How is my order shipped?
Can you ship my order to a post office box?
Do you ship internationally?
Is my package insured while in transit?
Treasure Island fully insures all shipments while in transit. Should anything happen while your
package is in transit, it will be covered by our insurance policy. If metals are lost or damaged in transit, it is our responsibility to pursue any claim with the insurance company. An investigation with the shipping service will also be initiated which must conclude prior to any replacement product being issued, which may take, in some instances, as long as 4 weeks.
How long will it take to get my package?
Every order will display an estimated availability date prior to checkout. You will also receive an email confirmation listing that same availability date. Once an order is shipped you will receive an email with a tracking number that can be used to find the projected delivery date.
Please note that some payment methods require a hold period which may delay an order’s ship date if the hold period ends at a later date than the estimated availability date.Â
What should I expect when I receive my package?
Can Precious Metals be part of my IRA?
1) Choose a custodian and fund your account. We recommend New Direction IRA, Inc. or The Entrust Group.
2) Select a precious metals depository. We recommend Dakota Depository Company, LLC.
3) Buy your metals from Treasure Island Coins.
There are a variety of metals the IRS allows in a precious metals IRA. David Hart can help you with any IRA related questions. Email David or learn more here.
Can Treasure Island recommend a secure storage provider?
Yes, our preferred precious metals storage facility is Dakota Depository Company, LLC.